Our work is driven by a commitment to five core principles:
- Partnership. We place a premium on building and sustaining long-term business relationships with our clients. In fact, we prefer to think of companies that retain our services as “Partners” in cooperative business ventures. We will be with you every step of the way, helping you achieve “peace of mind” and freeing you to pursue your most ambitious business goals.
- Trust. All partnerships are built around trust. Given the nature of the services we provide, we often come into contact with proprietary and confidential information. Our clients place enormous trust in us, and honoring that trust is an essential part of everything we do.
- Communication. Along with trust, we believe that effective communication is a bedrock of every lasting, productive relationship. In all our business relationships, we follow three simple principles: (1) We make every effort to respond to all inquiries by the end of the business day; (2) We are completely transparent and forthright regarding billing policies, confidentiality, and potential conflicts of interest; and (3) we take a practical, problem-solving approach to complex issues, and we explain these issues in clear, straightforward language.
- Customization. We want to promote your business success, not hinder it with complicated procedures and measures. Therefore, we do not offer a “one-size-fits-all” solution; rather, we develop an individual package that starts from the specific circumstances of your company and integrates your strengths into all processes – enriched by our experience, competences and analytical expertise.
- Integration. Building and sustaining comprehensive data compliance programs is an inherently complicated process that often involves multiple regions and professional disciplines. Recognizing this reality, we take a multi-disciplinary, holistic approach that draws on experienced professionals from various backgrounds—including law, business consulting, information technology, and cybersecurity. And with offices on both sides of the Atlantic, we are uniquely suited to help companies bridge both literal (i.e., transatlantic data transfer) and figurative (i.e., different historical experiences with and cultural notions of privacy) gaps between Europe and the United States.